English French Customer Service agent

Description du poste

We are looking for motivated French/English Customer Support Specialists to join our dynamic, international team. In this role, you will assist customers through multiple communication channels while ensuring a high-quality service experience. If you have strong communication skills, enjoy helping people, and are comfortable working with digital tools, we would love to hear from you. # Key Responsibilities • Provide customer support via phone, and email • Assist customers by identifying issues and delivering effective, personalized solutions • Ensure a high level of customer satisfaction • Follow company procedures and maintain service quality standards • Collaborate with team members in a fast-paced international environment # Compensation & Benefits We offer a competitive and transparent compensation package, including: • Guaranteed net salary • Performance bonus based on results • Social benefits, including: • CDI contract • CNSS • AMO • Salary: 5000 DH net + Bonus # Work Conditions & Flexibility • Professional stability: Permanent contract (CDI from the first day) • Career growth opportunities: potential advancement to roles such as Supervisor, Trainer, or Team Lead # Candidate Profile • Excellent command of English and French (spoken and written) • Strong customer service mindset and interpersonal skills • Comfortable using computers and digital tools • Strong learning ability and communication skills Job Type: Full-time If you are looking for a stable position with international exposure and career growth opportunities, we encourage you to apply. Pay: 5,000.00DH - 5,500.00DH per month Work Location: In person